Terms of Service
Last updated:
1. Overview
These Terms govern your access to the website and the purchase/use of products offered by COZY WEAVE LTD (“we”, “us”). By using the site you accept these Terms.
2. Accounts
- You are responsible for safeguarding your credentials. Notify us of unauthorised use.
- We may suspend or terminate accounts for misuse, fraud or policy breaches.
3. Orders, Pricing & Payments
- Prices are in GBP and include VAT where applicable. We may correct pricing/stock errors.
- Payment is due at checkout. Supported methods are shown on the payment page.
- Order confirmation email acknowledges receipt but is not acceptance until dispatch.
- Promotions & vouchers: one per order unless stated. Non-transferable, may exclude certain lines.
4. Shipping & Risk of Loss
Delivery options and costs appear at checkout. Risk passes on delivery to the address you provide. See Shipping Policy for service levels and tracking.
5. Returns & Refunds
You have rights under the Consumer Rights Act 2015 and, where applicable, the UK distance selling rules. Our store return window is typically 30 days for unused items in original packaging. Full details in the Refund Policy.
6. Intellectual Property
All site content (text, images, logos, layout) is owned by or licensed to us. You may not copy, modify or redistribute without permission.
7. Acceptable Use
Permitted
- Personal, non-commercial browsing and purchasing.
- Linking to our homepage with fair attribution.
Prohibited
- Automated scraping, security probing, spamming reviews.
- Infringing or misleading use of our brand.
8. Warranties & Disclaimer
Products are described and intended for normal domestic use. To the extent permitted by law, we provide the website “as is”.
9. Limitation of Liability
We are not liable for indirect, incidental or consequential damages. Nothing limits liability for fraud, death or personal injury caused by negligence.
10. Privacy
How we collect and process data is explained in our Privacy Policy.
11. Governing Law
England and Wales law applies. Courts of England and Wales have exclusive jurisdiction.
12. Changes to Terms
We may update these Terms. Material changes will be indicated by a new “Last updated” date.
13. Contact
COZY WEAVE LTD — Company No. 16765322
Email: COZYWEAVELTD@outlook.com
Address: 16 Hanover Square, Leeds, England, LS3 1AP